1. Collecting information about you
In accordance with the applicable Acts governing Privacy, KBHPL only collects personal information that is necessary for business purposes. We endeavor at all times to collect personal information in a fair and lawful manner, and to meet our members' expectations that we will respect their right to control how their personal information is collected and used.
KBHPL collects personal information to be used for the purpose of its business. These include:
2. Using and disclosing your personal information
Our purpose in collecting information about you is to provide you with personalized membership services, including exploring options like exchanging your holiday accommodation entitlements. KBHPL uses personal information in several different ways in operating our membership programs and operating our business, improve our product and services, and most of these uses are clear from the circumstances. We also use your personal information for internal quality assurance purposes.
KBHPL provides personal information to resort operators in order to facilitate a booking that you have requested. Otherwise, KBHPL does not routinely disclose personal information, except where it is necessary to provide you with a service that you have requested such as to make bookings for your travel with airlines. KBHPL will not normally otherwise use or disclose any information about you without your consent, unless:
Disclaimer for using data across KBHPL
I/We hereby agree and authorize KBHPL and all of its divisions, affiliates, subsidiaries, related parties and other group companies (collectively the “KBHPL Entities”) to access my/our basic data / contact details provided herewith, i.e. name, address, telephone number, e-mail address, birth date and / or anniversary date. I/ We hereby consent to, agree and acknowledge that any of the KBHPL Entities may call/ email/ SMS me/us on any of the basic contact details shared by me/us, in order to keep me/us informed regarding product details, or send me/us any marketing and other product or service related communication and other offers of any of the KBHPL Entities. I/We provide the details herein at my/our sole discretion and confirm that no KBHPL Entity shall be held responsible or liable for any claim arising out of accessing or using my/our basic data / contact details shared by me/us. I/We consent to being assigned a unique identity within the KBHPL Group, to be shared amongst all KBHPL Entities, for the purpose outlined in this paragraph. I/We also agree that if at any point of time, I/We wish to stop receiving such communications from KBHPL Entities, I /We will call at KBHPL’s designated call center number and register my/our preference or write firstname.lastname@example.org with “OPT OUT” as Subject.
3. Service providers
Like many businesses, KBHPL uses a range of service providers to help us maximise the quality and efficiency of our services and our business operations. This means that individuals and organizations outside of KBHPL, such as mail houses, will sometimes have access to personal information held by KBHPL and may use it on behalf of KBHPL. We require our service providers to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes.
4. KBHPL and marketing activities
Some of this information is necessary as part of our communication about the KBHPL program and is sent to all members. However, if you are receiving promotional information from KBHPL and do not wish to receive this information any longer, you may remove your name from our list either by calling us on +91 8471000444, by mail at Krishna Bhumi, Bhaktivedanta Swami Marg (Chhatikara Road) Vrindavan – 281121, India or e-mail email@example.com and asking to be removed from our mailing list. Please allow 28 days for this request to be processed. Business timings: Monday through Saturday 9.30 AM to 6.30 PM, If you are calling from outside India, please dial +91 8471000444. Closed on Sunday and IndianNational Holidays**.
5. For our web site users
KBHPL is committed to high standards of data security with respect to information collected on our site. We offer SSL encryption, the industry standard security measures for transactions made over the Internet.
We want to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you. We know that a lot of people have concerns about cookies, but in talking with many of our users, we feel that the benefit we both gain from their proper use is worthwhile. We value the relationships we have with our members and future members, so we respect these concerns.
Links from our web site:
Our web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collect personally identifiable information. We are not liable to you or any third party for any damages/loss etc that you or any third party may suffer howsoever arising from your disclosure of personal information in any such public environment.
For our Mobile App users:
6. You can access the information we keep about you
If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by calling us on +91 8471000444, by mail at Krishna Bhumi, Bhaktivedanta Swami Marg (Chhatikara Road) Vrindavan – 281121, India or e-mail at firstname.lastname@example.org. Business timings: Monday through Saturday 9.30 AM to 6.30 PM, If you are calling from outside India, please dial +91 8471000444. Closed on Sunday and Indian National Holidays**. Our file of your information will usually be made available to you within 14 days. For security purposes confirmation of your identity will be required prior to supply of this information.
7. Changing and deleting the information we have about you
If at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above point No.6 and we will take all reasonable steps to delete it unless we need to keep it for statutory or regulatory requirement.
8. Storage and security of your personal information
KBHPLendeavors to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. KBHPL uses a sophisticated computer data network, and all access to the computers and system devices are password controlled. Employees can only gain access to data if they are authorized, and we maintain an audit log which records each time a file is accessed. We also require our employees and data processors to respect the confidentiality of any personal information held by KBHPL. Data is secured in a secure data centre environment, with daily backups of all data taken and a copy of all data kept offsite. Our data network is totally private and not accessible over the Internet. We use sophisticated detection and intrusion technologies to ensure that there are no network security breaches.
Under no circumstances, including but not limited to negligence, KBHPL or its officers or employees shall not have any liability of any nature whatsoever, in respect of personal information provided by you on this website.
10. What to do if you have a problem or question
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